Placeholder draft - not yet reviewed by legal counsel.
We collect the information you provide when creating an account (name, email, phone) and when placing an order (delivery address, phone number). Payment card details are handled directly by Square and are never stored on our servers.
We use your information to process orders, deliver tickets, communicate about your account or purchases, and to prevent fraud and abuse (e.g. rate limiting suspicious activity).
Delivery details are shared with the organiser fulfilling your order. Payment information is shared with Square to process transactions. We do not sell personal information to third parties.
Order history is retained to support refunds, disputes, and legal record-keeping. If you delete your account, personal details are anonymized while order records are kept for accounting purposes.
You can review and update your account details at any time from your account dashboard, and can request account deletion from the same page.
This policy may be updated from time to time. Continued use of the platform after a change constitutes acceptance of the updated policy.